Lasers Q-Switch and IPL produced in the East, especially in China, are significantly more prone to damage compared to their Western counterparts. Servicing these devices often becomes a challenge due to the lack of availability of necessary spare parts in the market. This situation poses a dilemma for many smaller cosmetic salons - whether to repair the damaged device or invest in a new one.
Approximate cost of repairing wiring/leaks
Approximate cost of regenerating the head
For the completion of the repair, depending on the availability of parts
Warranty on the service
Causes of malfunctions
Although Q-switch lasers can work efficiently for many years, there are several factors that can accelerate the wear of key components or contribute to more frequent malfunctions. Often, as users, we may only notice the symptoms of these problems, which are sometimes more hidden. A typical symptom indicating possible malfunctions is a significant decrease in laser power, which is insufficient to perform the procedure, or its excessively high level, which can lead to complications after the procedure.
It is worth noting that simply replacing the head with a new one does not necessarily provide a permanent solution to the problem - it may only mask existing faults for a certain period of time. Therefore, it is crucial to regularly perform preventive maintenance and inspections, which will help identify and repair potential issues before they begin to affect the quality of the procedures performed.
Preventive care
A contaminated cooling system is the main cause of failures in cosmetic lasers, whether they are IPL, Q-switch, or diode lasers. In every case where the manufacturer recommends using distilled water as the coolant, its regular monthly replacement is necessary. This is crucial for preventing algae growth in the laser cooling system, which can significantly affect its operation.
Algae, thriving in favorable conditions, are a direct cause of power reduction in both IPL and Q-switch ND-YAG lasers. They accumulate in the water reservoir and begin to spread throughout the system, which can be observed, for example, using a water level indicator. Contaminated water leads to algae buildup on the optical system, covering the lamp, crystal, and reflector, significantly reducing laser power, affecting its light spectrum, and heat dissipation capability.
ll of this directly impacts the wear of optical elements and, most importantly, the quality of the treatment performed. Therefore, it is essential to regularly monitor the water condition in the cooling system and replace it monthly to avoid the accumulation of contaminants and ensure optimal device performance.
Leaving water in the system for several months is not permissible, and if any of the described complications are noticed, or if contaminants are directly visible in the water level indicator, it is best to send the device to service for cleaning the cooling system and optics maintenance. Regular water replacement and cleanliness maintenance of the system are crucial for ensuring the long-term and efficient operation of a cosmetic laser.
Handpiece regeneration
The Q-switch laser head is one of the most critical components of the device and often prone to damage. Common issues include damage to Nd:YAG rod crystals, misaligned mirrors, damaged lamps, or reflectors. These damages can result from both usage and inadequate maintenance. Our service center has a highly qualified team capable of conducting comprehensive diagnosis and repair of damaged components. In the case of Nd:YAG crystals, our specialists have the skills to precisely tune or replace them. Mirror damage is often repaired through thorough cleaning and calibration, and if necessary, replacement with new ones. With our experienced team, we can successfully restore the full functionality of devices, even after significant damage.
We fix everything
Regardless of the issue, our team of technicians is trained to diagnose and repair any faults in IPL and q-Switch Nd-Yag lasers. Our repair services help our clients ensure continuity of operation, minimizing downtime in salon work.
We always recommend regular maintenance and inspections of equipment to prevent potential issues. Taking care of the equipment is key to its reliability. With our repair services, your lasers can provide top-quality services for many years to come.
Do you have any questions regarding repair? Contact us! We are here to help.
Power restoration
The main issue is the poor performance of the optical system. We replace lamps, laser crystals, clean, and perform calibration.
Excessive power
This issue lies within the unit itself. Power control is often the part that's damaged. The complexity of the problem depends on the device model. In many cases, it doesn't require purchasing parts from the manufacturer.
Leaks
In the case of leaks, repairs involve hoses, connectors, or the water pump system. Typically, we perform the service within 1-2 days.
Screen Damage
Screen damage can occur - lack of response to touch or physical damage to the display. Each time, the device needs to be sent to us to determine the necessary parts.
Electrical Repairs
They manifest as a lack of laser response to power supply, or despite a functional laser head, the laser does not trigger an impulse. These are considered more serious faults, which extend the repair time.
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