DEKA SmartXide and SmartXide2 lasers are advanced devices in the field of aesthetic medicine, combining CO2 laser technology with radiofrequency (RF) to effectively correct skin imperfections and combat signs of aging. They utilize unique Pulse Shape Design (PSD®) technology, enabling precise modulation of pulse shape, duration, and power. These innovations contribute to efficient neocollagenesis stimulation, offering significant improvement in skin quality with minimal risk of thermal damage and short recovery time. SmartXide2 further expands treatment capabilities through the combination of CO2 laser with RF, increasing the power and effectiveness of treatments, which accelerates tissue healing and shortens recovery time.
Replacement of the laser controller
Cost of lamp replacement / regeneration
For the completion of the repair, depending on the availability of parts
Warranty on the service
Malfunctions
The key to the effectiveness of DEKA SmartXide lasers lies in its components, such as the laser tube, cooling system, and control system. Problems with any of these systems will stop the machine, requiring it to be sent to the service center. The service is not overly expensive, but it's worth being aware of the components that are wearing out.
Water Flow (FLOW) Issues
The most common cause of machine stoppage is a problem with water flow detection, which can result from several reasons: lack of water, damaged flow sensors, pump failure, blockages in the system, or, most risky, leaks. Leaks are the easiest to fix, but even short-term operation of the device with coolant leaks can damage the electronics, resulting in high repair or replacement costs.
Lack of Laser Tube Response (Power Evaluation Error)
The lifespan of the laser tube, like other lasers, is limited and depends on several factors such as cooling system efficiency, usage time, and tube age. It's certain that the tube will eventually fail to reach the recommended power range, resulting in a low laser power message and necessitating servicing. Replacement or regeneration of the tube is then necessary. The cost of repair, not exceeding 50,000 PLN, represents about 15-20% of the device's value.
Laser Beam Calibration
Beam misalignment can result from various factors, manifesting as a "drifting" beam effect. This is particularly noticeable when changing the position of the laser arm; moving the joints causes the beam to deviate in a specific direction. When the deviation becomes too large, the beam may go out of the field of view, requiring calibration of the laser arm.
We fix everything
Regardless of the issue, our team of technicians is trained to diagnose and repair faults in DEKA CO2 lasers. Our repair services help our clients ensure continuity of operation, minimizing downtime in clinic operations.
We always recommend regular maintenance and checks of devices to prevent potential problems. Taking care of equipment is the key to its reliability. Thanks to our service offerings, your devices can provide top-level services for many years.
Do you have any questions regarding repair? Contact us! We are here to help.
Power restoration
In such a situation, we perform replacement or regeneration of the laser tube and calibration of the power generator. This component is a consumable part that requires service intervention every few years.
Repair of Scanner Electronics
Damage to the mechanism responsible for deflecting the laser beam can disrupt the device's ability to effectively cover larger areas of the skin. These problems require repair of the controller and laser head mechanics to restore proper operation.
Repair and Mitigation of Leak Effects
Coolant leaks can lead to serious problems in any machine, often requiring repair or replacement of damaged electronics. The most common causes are leaks in the pump and cracks in the hoses.
Mitigating the effects of power surges
In the event of power surges, the range of damage can include control boards, power generators, and head electronics. Each case is different, but often we are able to repair it quickly.
Beam Calibration
Beam misalignment can result from various causes, manifesting as "drifting" of the beam. This is particularly noticeable when changing the position of the laser arm; moving the joints causes the beam to deviate in a specific direction. When the deviation becomes too large, the beam may go out of the field of view, requiring calibration of the laser arm.