Understanding and the ability to independently diagnose malfunctions in cosmetic combines takes on an additional dimension when we consider the fact that many of these devices are large and cumbersome. Transporting them to a service center is not only a logistical challenge but also involves significant costs. Therefore, it is worth investing a moment in proper diagnosis, which can significantly optimize the repair process.
Accurately diagnosing the problem at the outset can allow for a narrowing of the scope of necessary actions to shipping specific parts, such as heads, tips, or wires, instead of organizing the transport of the entire machine. Such selective intervention is not only more economical but also minimizes the time the equipment is unavailable to salon clients.
In our guide, we will focus on simple, but key diagnostic steps that will help you identify the most common faults and assess which actions are most appropriate for the situation. The goal is not only to save time and resources but also to avoid unnecessary inconveniences associated with the transport of large devices. Continue reading to learn more about how you can optimize the process of diagnosing and repairing your valuable cosmetic equipment.
Malfunctions
In the context of cosmetic combines, it is important to be aware that these advanced devices consist of several key systems that can malfunction. These include the vacuum system, water pumping system, liquid cooling system, power generators, head electronics, and wiring. Each of these components is essential for the proper functioning of the equipment and requires appropriate attention and maintenance.
While our guide aims to help identify potential problems and provide a general diagnosis of faults, it is important to emphasize that DIY repairs are not recommended. Such actions, although they may seem like a time and resource saver, can actually lead to more serious damage or even pose a safety hazard. Repairs made without the proper knowledge and tools can affect the operating parameters of the device, and consequently – the efficiency and safety of the cosmetic treatments performed.
Therefore, we encourage you to treat our tips as a first step in diagnosis – a step that can help in better understanding the problem and its scope. However, any repair actions should be handed over and performed by a qualified technical service. This approach not only ensures the maintenance of high standards of device operation but above all, ensures the safety of users and clients of the salon. Remember that professionalism and attention to detail in maintaining cosmetic equipment is an investment in the quality of services provided and the satisfaction and safety of your clients.
Leaks / Lack of Suction
When we encounter a problem with lack of suction in a microdermabrasion head, there are several potential causes that could be at the root of this issue. Understanding what might be wrong is the first step towards proper diagnosis and directing the equipment for appropriate repair. Here are some things to check:
Damaged or worn hoses – Hoses through which treatment fluids flow can become damaged over time, leading to leaks. Even a small leak can significantly affect the efficiency of the suction. It is worth carefully examining the hoses that draw fluids into the tanks for any cracks, bends, or other damage that could cause air to escape. We will not be able to replace hoses in the handle or inside the machine ourselves. In this case, we need to call for service.
Depending on the scale of the problem, the repair can take up to 2 hours of service work.Air Filter / Dryer Leaks If the machine is equipped with an air dryer, any leaks can also reduce the efficiency of suction. Checking if the dryer is properly mounted and whether it has been damaged is crucial.
You could try gluing the housing as a temporary repair. However, the problem may return, so the glue should be considered a temporary fix until replacement parts can be obtained.Interrupted Hoses in the Head Damage or disconnection of hoses in the microdermabrasion head itself is a direct cause of suction problems. Such damage requires professional technical intervention, or replacement of the entire head with the hose.
One of the fastest repairs for a service, provided it does not require replacing hoses in the entire bundle.Cracks in the Dirty Water Tank The tank where dirty water collects must be airtight. Even a small crack can cause air to be drawn into the system, reducing the suction power. It is worth carefully examining the tank for any cracks. If cracks are detected, you can try to seal them, but eventually, a replacement will be necessary.
Temporarily, gluing might help.Faulty Solenoid Valves Solenoid valves play a crucial role in regulating the flow of air and liquids. If they are faulty, they may improperly manage the flow, affecting the efficiency of suction. The direct cause is dirty water, so it is always necessary to flush the system with just water after a treatment or series of treatments. This will remove any contaminants in the valves.
Faulty Vacuum Pump This is the heart of the suction system. If the vacuum pump is damaged or not working correctly, the entire suction system will be inefficient. Unfortunately, there is nothing more we can do than to send it for service.
When performing these initial diagnostic steps, remember to carefully check each component of the system for damage. If any leaks, cracks, or other damages are found, it will be crucial to contact the service center. Attempting repairs on your own, without the proper knowledge and tools, can lead to further damage to the device. We remind you that maintaining the system's integrity is key to the effective operation of the microdermabrasion head and ensuring the expected treatment effects. It is also worth checking if any rubbers on connectors, machine sockets, or head plugs have been damaged during operation. Damage to them causes fluid leaks and lack of suction.
The anticipated repair cost is 250-700 PLN for machines of Chinese manufacture.
Lack of heating, errors starting RF heads
RF (Radio Frequency) heads are an integral part of modern cosmetic combines, used for treatments based on the action of radio waves. Although these devices usually operate at relatively low powers, they are exceptionally technologically advanced and require precise servicing in the event of faults. Here are some of the most common problems you might encounter with RF heads:
Visual Damage This is one of the few situations where a fault is easily noticeable without specialized equipment. Mechanical damage to the housing of the head or visible damage to the cable are indications of the need for servicing. In such cases, it is possible that the service will recommend sending only the head for repair.
Gel entering the inside of the head The gel used during treatments can sometimes get inside the head, which can potentially lead to damage to electronic components. Although the head may externally appear intact, the gel inside can cause operational problems. Often, we are unaware of the gel entering the head. When we notice an increased temperature of the head casing, we should contact the service.
Issues with generating and transmitting energy If the RF head stops properly transmitting radio wave energy, it could be due to problems with internal generators, amplifiers, or the cooling system. Such situations require detailed service diagnostics.
Improper response to settings Sometimes, the RF head may not properly respond to changes made on the control panel of the combine. For example, it may operate at the highest power regardless of the setting. This could indicate a communication problem between the head and the rest of the device, which also requires sending the device for service.
In every case, RF head repairs should be handled by a qualified service. The vast majority of faults require precise diagnostics, for which specialized tools and technical knowledge are essential. Sending the entire device for service is often necessary, because even in the case of visual damage or issues with gel getting inside, without the ability to test the equipment in its entirety, it is difficult to be 100% sure that the repair will be effective.
Remember, although self-assessment and repair attempts may seem like a cost-saving measure, they can actually lead to further damage and the need to incur additional costs. It is always best to rely on the professionalism and experience of the service to ensure the long-lasting and trouble-free operation of your cosmetic equipment.
Screen Damage / No Touch Response
Screen faults in cosmetic combines invariably stop the machine and put it out of operation. The screen, serving as the interface between the operator and the machine, allows for precise control and monitoring of processes. Screen problems can manifest in various ways; here are some of the most common faults:
Cracked Touch Overlay This is a physical damage to the screen, which can affect not only the aesthetics of the device but also its functionality. Cracks can prevent the touch functions from working properly, significantly hindering the use of the device.
No Touch Response Often, this problem may be mistakenly attributed to damage to the screen itself, while in many cases the cause is the electronics that control the device. Problems with the software or with the electronics responsible for processing touch signals prevent proper interaction with the device and its correct operation.
Damage Related to Lack of Display In such cases, the screen does not display any information, which makes it impossible to operate the device. This can be due to a failure of the display panel itself, problems with the power circuits, or damage to the electronics controlling the display.
In each of these cases, it is necessary to use the services of a service center. Repair or replacement of components related to the screen are tasks that require great precision, knowledge, and access to spare parts to ensure full functionality and not expose the device to additional faults.
Whenever a screen fault occurs, it is necessary to send the entire equipment to the service center. Even if the problem seems simple to solve, electronic repairs and screen component replacement require parts import which may take 2-3 weeks. By deciding to use a professional service, you invest in the long-term efficiency of your equipment, which translates into trouble-free operation and customer satisfaction.
Water Flow Errors (FLOW) / Leaks
Water issues and leaks in cosmetic combines are a serious matter that requires a quick and thoughtful response. Water in places where it should not be can cause a range of complications, from minor malfunctions to serious and costly damage. Here are some of the water-related problems that can occur:
Pump Not Functioning If the pump is not working properly, the machine may alert us by displaying errors on the screen. Often, we can also hear its improper operation as it may sound louder or irregular. Usually, the machine will stop working and display an error, but not always. There are still machines on the market that do not have such sensors, and in the absence of cooling, they can lead to the melting of heads.
Damaged Water Flow and Quality Sensors Water flow sensors are key components that help monitor and regulate the water flow in the device. Their damage can cause the device to stop working or malfunction in systems related to water. Most often, the machine will stop operating and display an error.
Leaks and Water Leaks Leaks can occur as a result of the natural wear and tear of the device, such as old hoses, pump leaks, or damage to valves and head sockets. Leaks can appear both inside and outside the machine, posing a risk to electronics and other delicate components.
In the event of a leak inside the machine or inside the head, it is crucial to immediately disconnect the device from the power source. This is a key preventive action aimed at reducing the risk of flooding the electronics and high-voltage installations, which could significantly increase the extent of damage.
Regardless of the cause, any problem related to water or leaks requires professional diagnosis and repair. Sending the equipment for service is a necessary step to confirm the proper operation of all systems after contact with water and to eliminate any effects of its action on the internal systems of the device. A professional service is able to properly assess the extent of the damage, carry out necessary repairs, and recommend further actions to ensure safety and long-term efficiency of the cosmetic combine's operation.
Remember, the right and quick response to the first signs of water issues can prevent more serious damage and save significant costs associated with repairs. It's always worth investing in prevention and regular maintenance of the device to avoid such problems.
We fix everything
No matter the problem, our team of technicians is trained to diagnose and repair faults. Our repair services help our clients ensure continuity of operations, minimizing downtime in clinics.
We always recommend regular maintenance and checks of devices to prevent potential problems. Taking care of equipment is the key to its reliability. Thanks to our service offerings, your devices can provide top-level services for many years.
Do you have any questions regarding repair? Contact us! We are here to help.
Electronic repairs
Damage to control boards, generators, or computers can stop the machine and put it out of operation. Replacing parts often involves prolonged imports, so we always try to repair the electronics, which also significantly lowers the cost of the service.
Repair and Mitigation of Leak Effects
Coolant leaks can lead to serious problems in any machine, often requiring repair or replacement of damaged electronics. The most common causes are leaks in the pump and cracks in the hoses.
Mitigating the effects of power surges
In the event of power surges, the range of damage can include control boards, power generators, and head electronics. Each case is different, but often we are able to repair it quickly.
Vacuum system
Problems with suction in cosmetic combines or in popular hydrogen cleansing are definitely the most common faults. Sometimes they can be repaired without importing parts from abroad. Most often, the equipment can be ready for pickup the same day.
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